Shipping policy

Shipping Policy

Processing times

  • In-stock hats and apparel: orders ship within 1โ€“3 business days.
  • Custom orders: you'll get a free pre-production proof within 24 hours. Nothing goes into production until you approve it. Custom orders ship 2โ€“3 weeks after you approve the proof.

Shipping rates
We charge one flat shipping rate per order, shown at checkout before you pay.

Where we ship
We ship within the United States.

Tracking
When your order ships, we'll email you a tracking number.

Lost, damaged or incorrect orders
If your order arrives damaged or wrong, or never arrives, email us at info@pinhighclubhouse.com and we'll make it right.

Questions
Contact us anytime at info@pinhighclubhouse.com.